Experienced Real Estate VA / General VA / SMM

Overview

Looking for full-time work (6 hours/day)

at $5.00/hour ($660.00/month)

High school diploma

Last Active

February 20th, 2025 (2 days ago)

Member Since

April 24th, 2021

Profile Description

Hi, I'm Upgrade to see actual info, but I go by Sen. I'm a Versatile Virtual Assistant with five years of experience, having worked with clients across various industries, including real estate, mortgage, fashion and marketing.

My professional journey began as a Customer Service Representative at VXI Global Holdings, one of the largest BPO firms in the Philippines. In this role, I developed strong communication and problem-solving skills by assisting customers, addressing their concerns, and providing effective solutions.

Real Estate Virtual Assistance

I later transitioned to Composite Global Partners, a VA agency specializing in real estate, where I worked with two top real estate brokers in the U.S., serving both Manhattan and Brooklyn, New York. My responsibilities included:

• Document preparation: Drafting Seller Agreements, Deal Sheets, Tour Sheets, Buyer/Seller Reports, Disclosure Statements, Leases, and Extensions.
• Administrative support: Managing appointment scheduling, setting up Open Houses, and handling targeted email campaigns and follow-ups.
• CRM & marketing: Overseeing client databases, managing social media platforms, and maintaining Google Business pages.

Leadership & Marketing Experience

I was later promoted to Team Leader for Real Estate Virtual Assistants, where I took on a leadership role overseeing daily VA operations, ensuring high-quality output, and acting as a liaison between clients and their dedicated VAs. My role involved:

• Conducting check-in calls with clients to gather feedback and improve service quality.
• Helping real estate agents scale their businesses by leveraging our VA company’s services.
• Addressing and resolving issues to ensure smooth operations for both VAs and clients.

As my career progressed, I took on dual roles as a Team Leader and Marketing Manager in the same VA company. As a Marketing Manager, I:
• Managed the company’s social media presence across multiple platforms.
• Assisted the CEO in developing and executing marketing strategies to drive business growth.

Freelance & Remote Experience

US Mortgage
• Worked with a mortgage broker as a project-based Social Media Manager, handling YouTube video editing and creating marketing materials.

US Real Estate
• Managed a real estate broker’s social media presence, including creating reels, boosting engagement, and handling CRM operations (Lofty).

Fashion Industry
• Managed social media for a South Carolina-based professional hairstylist specializing in natural hair extensions, sew-ins, and microlinks. Created engaging reels, maintain audience engagement, handled customer pipeline & email campaign as well as LinkedIn outreach.

Canadian Market Experience
• Assisted in the Canadian mortgage sector, handling targeted email campaigns, database cleanup, and LinkedIn outreach.

UK Market – Business Acquisition / Business Buying Industry
Working as an Executive Virtual Assistant for a UK-based company in the business acquisition space. My role involves:

• Supporting business acquisition efforts by identifying and reaching out to potential sellers and decision-makers.
• Lead generation, developing and refining target personas to effectively connect with business owners and executives through LinkedIn outreach campaigns.
• Market research to identify businesses that align with our acquisition criteria.
• Managing and tracking our lead pipeline using a CRM system (HubSpot), ensuring seamless follow-ups and communication with prospects.
• Collaborating with our marketing team to create marketing materials such as email campaigns, brochures, and presentations for potential leads.

My diverse experience across multiple industries enables me to adapt quickly, think strategically, and provide well-rounded insights to any team.

Portfolio: Upgrade to see actual info