I am in the BPO industry for almost a decade now. I have so much experience in providing excellent customer service in varieties of ways.
- I am well versed in handling outbound and inbound calls as well as providing assistance through chat and
- I am capable enough in handling any type of telemarketing that your business needs.
- Calling prospective clients and scheduling appointments for them to speak with a salesperson is another thing that I am good at.
- I have dealt with data entry and other administrative work in my past jobs.
Experience: 1 - 2 years
Inbound/Outbound/ email task encouraging leads to apply for a portable hand held smart devices insurance. Inbound/Outbound/ email task to book for a flower arrangements. Inbound/Outbound/ email task to book for a garden cleaning service. Inbound/Outbound/ email task to book for a house cleaning service.
Experience: 5 - 10 years
Experience: 6 months - 1 year
This includes responding to emails, taking inbound calls, doing outbound calls to book appointments for clients. Also, I do managing spread sheet, finalizing job, sending invoice and ensuring customer satisfaction in a form of survey transpire our website.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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