Unlock the potential of your business
with reliable Product Sourcing and Procurement Solutions, complemented by my expertise in Customer Experience.
Amazon Product Research | Product Procurement Specialist
- Conduct Comprehensive Product Research
- Keeping up with Market trends
- Finding reliable suppliers
- Risk Management
- Manage vendor relationships, negotiate contracts, and monitor supplier performance- Develop and execute procurement strategies aligned with organizational goals and budgets- Process purchase orders, coordinate with logistics, and ensure timely delivery of goods- Implement quality control measures and resolve issues with suppliers-Optimize inventory levels and minimize carrying costs through effective inventory management- Monitor procurement costs, identify cost-saving opportunities, and track KPIs- Evaluate and improve procurement processes to enhance efficiency and effectiveness- Communicate and collaborate with internal teams and stakeholders to align procurement activities with business objectives- Maintain accurate records, prepare reports, and analyze data to support decision-making
Customer Support
- Minimize wait times for customers
- Improve support staff knowledge and expertise
- Streamline reaching customer support
- Enhance communication skills
- Implement standardized service protocols
- Simplify processes, terms, and policies for customers
- Extend customer support availability
- Proven track record for Customer Satisfaction
Business Analyst Specialized in Customer Experience- Conduct in-depth analysis to enhance customer experience processes and satisfaction- Revise and optimize existing processes to align with customer experience goals- Design and implement new processes focused on improving customer satisfaction- Develop data presentations and visualizations through comprehensive data mining, research, investigation, and analysis
Here are the most common tools I use
- Jungle Scout
- Revenue Calculator
- Keepa
- SellerAmp SAS
- Helium10
- Source Mogul
- FBA Tool kit
- Microsoft Office tools (Excel, PowerPoint, Word)
- Google Workspace (GMail, Word, Docs, Meet, Calendar, Spreadsheet,
Slide, Forms, Site, Looker Studio)
- Canva
- Calendly
- Trello
- Slack
-
- Zoom
Ignite your business growth with our unparalleled Amazon product-sourcing
solutions and exceptional customer support. Seize this opportunity today and
witness the transformation!
Contact me and let’s make an impact together.
Experience: Less than 6 months
Experience: Less than 6 months
Product research and online arbitrage
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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