Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
October 11th, 2024 (yesterday)
Member Since
April 18th, 2021
Profile Description
With over ten
years in the call center industry, I've worked in various roles handling
financial accounts, home health services, auto claims, and 411 information
calls. My focus has always been on providing excellent service and connecting
with callers. Whether it's assisting with financial questions or arranging care
services, I've developed strong communication, problem-solving, and empathy
skills. My diverse experience has prepared me to thrive in any customer service
setting, aiming to make every interaction positive and memorable.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Worker’s Compensation Claims - Care Coordinator Intake Coordinator - Handled phone orders received from discharge planners, case managers, adjusters, and the injured party. Staffing Coordinator - Collaborated with the claims team in sourcing home health staff, including Registered Nurses, Physical Therapists, and Nursing Aides based on the specific directives provided by the doctor. Acting Subject Matter Expert / Assistant Team Leader - Coordinates with our onshore team to ensure that the offshore team's processes are up to date. Handles mentoring and listening sessions with agents. Additionally, assists with other offline deliverables.
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Email Management
Other Skills
Customer Support » Phone Support » English Speaking
Office and Administration » Microsoft Excel
Office and Administration » Personal Assistant
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Maria, Bulacan
- Tests Taken
- DISC
- Dominance: 18%
- Influence: 20%
- Steadiness: 36%
- Compliance: 27%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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