Customer Service Associate

Verified

With Timeproof

Overview

Looking for part-time work (3 hours/day)

at $5.00/hour ($330.00/month)

Bachelors degree

Last Active

October 4th, 2024 (38 days ago)

Member Since

April 12th, 2021

Profile Description

FORMER RESPONSIBILITIES / SKILLS:
• Answer customer email inquiries regarding their invoices and service orders
• Process and submit credit requests to resolve billing disputes
• Compose root cause analysis to support the credit requests
• Was a Quality Analyst Intern and was responsible for looking for opportunities on agents
• Conduct coaching sessions to address agent's opportunities
• Create daily, hourly, weekly and monthly reports for the center's scores and standing

Top Skills

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Customer Support

Office and Administration » Email Management

Other Skills

SEO » Content Management

Video Editing

Customer Support » Email Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Las Pinas City

Tests Taken: None

Uploaded ID: Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Rabelyn