I'm an experienced customer representative for more than 2 years in total with extensive experience providing assistance in a busy call center setting. I have strong dedication to helping customers resolve issues and cultivating a positive image of the company. I Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. I'm Fully committed to following company procedures and winning loyal customers.I'm capable of handling a variety of disputes and facilitating quick and efficient resolutions over the phone and through chat. I have proficient understanding of Microsoft Word, Excel, Access, and the internet. I'm also knowledgeable on common office electronics specifically on a computer set. I'm able to enter large quantities of data into computer and retrieve important information in a brief period of
I was also a Technical support representative when I was with Verizon for more than 6 years. We handle internet disconnection, reconnection and upgrades.
I'm also knowledgeable on using Adobe photoshop and Adobe audition for editing photos and mixing audio or music.
I also edit videos of my travels and uploading it on youtube.
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