Joanna

Virtual Assistant | Customer Service | Social Media Manager

85 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

October 8th, 2024 (today)

Member Since

April 6th, 2021

Profile Description

Hello there! I'm Upgrade to see actual info, and with a commitment to excellence, I'm your dedicated partner in business growth.
My mission is to drive your business growth through world-class customer service and unwavering assistance. I assure you top-notch standards in confidentiality, meeting deadlines, and leveraging my expertise.
With over a decade of experience and counting, am a passionate and results-driven Virtual Assistant specializing in Customer Service, Order Management, VA, and Operations.
I bring to the table a combination of passion, efficiency, dependability, and tech-savviness. My skill set covers a spectrum of tasks, including handling live chat, email support, inbound and outbound calls, social media management, content creation, product listing, collections, and sales.
Let me be your strategic partner in lead gathering, appointment setting, content moderation and telemarketing. Additionally, I possess skills in simple graphic design using tools like Canva and Adobe Photoshop, adding a creative touch to your projects.
I am committed to not just meeting but exceeding your expectations. Let's collaborate to achieve success together!
? 100% Job Success Score
? Professional, Reliable, Productive and Efficient
? Ability to multitask and can work under pressure
? Available as needed.
TOOLS:
? Richpanel
? Gorgias
? Salesforce
? SAP
? Vagaro
? Canva
? Adobe Photoshop
? Google Workspace
E-commerce Apps/Tools
? Shopify
? Etsy
? HappyReturns
? Shipstation
? ShippingEasy
? Returnly
? Loox
? Recharge
? Upgrade to see actual info
? Upgrade to see actual info (Merchant)
? Meta Business Suite
? Instagram
? Telegram
Dedicated to exceeding expectations: Let's build something extraordinary together.

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Top Skills

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Phone Support

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Travel Planning

Basic Information

Age
34
Gender
Female
Website
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Address
Tanza, Cavite
Tests Taken
IQ
Score:  120
DISC
Dominance: 67/56
Influence: 99/88
Steadiness: 53/10
Compliance: 25/28
English
C2(Advanced/Mastery)
Uploaded ID
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