Are you in search of a dedicated Virtual Assistant specializing in Vacation Rental & Short Term Rental management or Customer Service, Luxury Travel Specialist, Who has a genuine passion for the industry? Your search ends here! With 8 years of experience in the Hospitality Industry (Working with multinational companies), I am well-equipped to meet your needs.
My primary goal is to establish a long-lasting, efficient working relationship with my clients. As a proactive, self-starting individual, I pride myself on delivering high-quality work with quick turnarounds. My ability to swiftly learn new skills and grasp complex concepts allows me to adapt quickly to your unique requirements.
Key Skills:
1. Crafting comprehensive travel experiences from room accommodations and flights (both commercial and private charters) to dining, activities, experiences, ensuring a seamless reservation process and exceeding customer expectations.
2. Property Management Systems: Proficient in managing property management systems for both Accommodation and Banquet to ensure accurate inventory and maximize revenue.
3. Customer Communication: Experienced in promptly addressing guest and internal queries via phone and
4. Administrative Tasks: Skilled in drafting proposals, contracts, and pro forma invoices for clients.
5. Expertise in Various Tools:
- Travel Itinerary Software: Axus, Sabre, Travefy, Travel Joy, WeTravel
- Booking site: Proficient with OTAs such as Agoda, Expedia,
- Customer Relationship Management: Salesforce.
- Dynamic Pricing / Revenue Management Tools: IdeaS, Pricetabs
- Events Management: Amadeus Delphi.
- Admin Tools: Microsoft Office Suite, Google Suite, and Notion.
- Virtual Meeting Tools: Zoom, Gmeet, MS Teams.
- Calendar Management: Calendy, Google calendar
My work Experience
- Hotel Sales Reservations and Revenue.
- Freelance Luxury Travel Specialist.
- Freelance Travel and Expense Specialist.
- Freelance Short Term Rental VA/Revenue Management/Guest relations
Alongside my technical skills, I am self-motivated and proactive, thriving in remote work settings. I excel at managing my time, prioritizing tasks, and meeting deadlines without direct supervision. I am confident that my experience and dedication make me an ideal fit for your needs.
Let's discuss how I can elevate your business and surpass your expectations. I am available for training today, or you can send over any training documents (E.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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