As a virtual assistant specializing in customer service, I can help you take care of your customers and keep them happy and loyal to your brand. Your business will benefit from the skills I have acquired from my 7 years of experience as a customer service representative. I'm an expert with Vacation Rentals specifically with AIRBNB. I'm a Subject Matter Expert and I've been with Airbnb for 3 years. I help new and old employees provide excellent customer support for our clients (guests and Hosts). I help them manage their listings and resolve conflicts between the guest and the Host. I also worked as a customer service representative in the BPO Industry, both international and local accounts. I handled inbound calls for the International Telco Account which we do basic troubleshooting and for Healthcare Account which helps members with their medical needs. Some of the skills that I acquired from my work experience:Interpersonal SkillsComputer/tools navigation ( Including Data Entry and Web Research)Phone handling (Inbound and Outbound / Voice/Non-voice)Clear Communication SkillsTime Management
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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