Experienced Customer Service | Chat and Email support | Data

Overview

Looking for part-time work (4 hours/day)

at $8.12/hour ($714.56/month)

College Undergrad

Last Active

January 24th, 2025 (3 days ago)

Member Since

April 3rd, 2021

Profile Description

With over three years of experience as a virtual assistant and my background as a customer care representative, I am confident in my ability to provide exceptional support and contribute positively.
Throughout my career, I have honed my skills in customer relationship management, problem-solving, and effective communication. My time as a customer support specialist equipped me with the ability to handle various customer inquiries, complaints, and technical issues, ensuring each interaction concluded with a satisfactory resolution. I am adept at using empathy and active listening to create a personalized and supportive experience for each customer.
Outside Upwork, I worked as a customer care representative (phone support) in an American telecommunication company for 9 months and in an Australian ecommerce online store (phone, chat and email) for more than 3 years.
I am flexible and can be available full-time or part-time. I am open to any type of work.
I am dedicated, hard-working, fast learner, loyal, has good interpersonal skills, and strategic thinker with a positive attitude, initiative, and able to work in a fast-paced environment. I also can multi-task, adapt to change, have strong attention to details and achieve results with accuracy. I can work both independently and as a teaUpgrade to see actual infomber. I strive in a positive workplace, but I can also work under pressure.
-?????Customer Care
-?????Email, Phone and Chat Support
-?????Data Entry
-?60 WPM with 99?curacy
Applications and Tools, websites I use:
Google Sheets
Google Docs
MS Offices,
Gmail,
Linphone
Amazon, eBay, Shopify, WeChat, DingTalk
Facebook, Instagram..
If you are interested, I am just one invitation away!