Geneveive

Customer Service | Project Management

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 20th, 2024 (yesterday)

Member Since

March 26th, 2021

Profile Description

- Manage daily tasks of the team.
- Create tickets to be assigned to each member of the team.
- Gather requirements from the clients to ensure that all task details are complete.
- Follow up tasks from the teaUpgrade to see actual infombers to ensure they will meet the deadline.
- Perform QA testing on features of the system.
- Send bug reports to the engineering team

- Assisting customers in identifying, assessing, and resolving issues.
- Responding to customer inquiry via phone call, chat, or email by using various systems and tools.
- Ensuring customer requests are handled in an appropriate and timely manner.
- Provide information about the company’s products.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

Customer Service Representative/Technical Support Representative | Virtual Assistant | Data Entry | Office & Admin Virtual Assistant | Professional Services | Assistant Project Manager

Basic Information

Age
31
Gender
Female
Website
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Address
Baybay, Leyte
Tests Taken
IQ
Score:  135
DISC
Dominance: 18%
Influence: 16%
Steadiness: 27%
Compliance: 39%
English
B2(Upper Intermediate)
Government ID
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