VA Extraordinaire | Administrative & Tech-Savvy Solutions

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 3rd, 2024 (yesterday)

Member Since

March 26th, 2021

Profile Description

Are you looking for a dedicated professional who can handle a mix of administrative tasks, exceptional customer service, and technical support? With over 5 years of experience in these fields, I bring a unique skill set that allows me to support businesses and clients effectively, delivering high-quality service and ensuring smooth operations.

My Expertise Includes:

Virtual Assistance & Administrative Support: Skilled in managing calendars, coordinating appointments, handling data entry, and performing essential administrative tasks to keep your operations running seamlessly.

Customer Service Excellence: I provide friendly, prompt, and professional customer service via phone, email, and chat, ensuring each interaction builds trust and satisfaction. Proficient in CRM tools like Zendesk, Freshdesk, and Salesforce.
Technical Support: Experienced in providing Level 1 and Level 2 technical support, troubleshooting software and hardware issues, and guiding users through solutions in an easy-to-understand way.
<8efe80624d780eba0c6493ec45140364>Email & Communication Management: Organized and attentive, I handle communications with care, maintain a professional tone, and respond promptly to keep clients and customers happy.

Problem Solving & Issue Resolution: Adept at identifying issues, offering solutions, and escalating when needed, always aiming to turn challenges into positive experiences.

Why Choose Me?
High Professional Standards: I am detail-oriented, organized, and committed to providing quality work that meets your standards and expectations.
Effective Communication: I believe in open and proactive communication to keep you updated, ensure tasks are on track, and ensure we’re always aligned on project goals.

Tech-Savvy & Quick Learner: I adapt quickly to new systems, software, and environments, enabling me to support your team and customers effectively from day one.

I’m here to take on the daily challenges so you can focus on growing your business. Let’s discuss how I can help make your operations smoother and your customers happier!