Customer service-oriented Call Center Representative with ov

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 11th, 2024 (36 days ago)

Member Since

March 26th, 2021

Profile Description

• Exceptional ability to handle customers patiently and calmly especially during frustrating situations brought on by their inability to comprehend concepts
• Track record of managing irate customers and leading them through “unsatisfied” stages, while retaining their business
• Excellent verbal communication and listening skills aimed at understanding customers’ concerns completely and providing them with plausible situations effectively
• Skilled at persuading people at the “other end of the line” by employing civility and sensitivity, to ward off possibility of condescending behavior and / or dismissive call attitude.
• Demonstrated ability to process information quickly and derive mental solutions as defense to potential objections from customers