TaskUs- Chat Support for Food delivery app in the US
*Assist consumers follow up during and after delivery service period.
*Provide assistance in filing a complain
Hinduja Global Service- CSR for one of the major credit card in the US.
*Assist customers for inquiries over the phone
*Help customers to file a dispute to unauthorized and fraudulent transactions
*Closing sales and upgrades of card services.
HSBC- Telephone banker for HSBC Asia Pacific clients
*Assist customers for their banking needs over the phone.
*Help customer to trace wire transfer
*Assistance in filing a claim for their Time Deposit accounts
*Selling other bank services products
*Minor troubleshooting for their online and mobile banking
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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