As a dedicated Technical Customer Service Representative, I am committed to providing high-quality support for technical inquiries and troubleshooting. With a strong customer service and technical problem-solving foundation, I focus on resolving issues quickly while ensuring customer satisfaction. Whether assisting with software, hardware, or network issues, I strive to make complex technical information easy for customers to understand. I’m experienced in managing support tickets, offering guidance on products and services, and utilizing CRM tools and helpdesk software like ServiceNow and Salesforce. My goal is always to deliver seamless support, handle inquiries with professionalism, and ensure a positive customer experience.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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