Customer Service and AR/Collections Pro

Customer Service and AR/Collections Pro | Team Leader

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $13.64/hour ($2,400.01/month)

High school diploma

Last Active

September 30th, 2024 (50 days ago)

Member Since

July 13th, 2014

Profile Description

Hello,

I'm Upgrade to see actual info. You can call me Jovie. I have an extensive background in Customer Service and Collections for over 10 years. I am a self-motivated professional with a highly objective and result-driven mindset. My goal is to make my clients succeed in their businesses and make them and their customers delighted.

My specializations:
- Customer Service
- Collections / Accounts Receivable
- Legal escalation
- Mortgages
- Team management
- Business writing
- Email Handling
- Chat Support
- Phone Support
- Administrative Support
- Data Entry
- Web research
- Skip tracing

My skills:
- Great attention to detail
- Problem solver
- Quick learner
- Managing teams
- Can work independently with minimum supervision
- Excellent written and verbal communication skills

With experience/familiarization with the following applications:
- Salesforce
- Zendesk
- Olark
- MS Teams
- Slack
- Zoom
- Dropbox
- Microsoft Office
- Adobe Reader
- Citrix system
- Insightly
- Sage Intacct
- YayPay
- Egnyte
- Fuze