Executive Assistant | Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelors degree

Last Active

November 24th, 2024 (3 days ago)

Member Since

March 20th, 2021

Profile Description

I am the bubbly & confident assistant your business needs.

I can help you lessen your tasks by Administrative/Virtual Assistance.

SERVICES I PROVIDE:

AS A CUSTOMER SERVICE REPRESENTATIVE:

Respond to customer inquiries and provide accurate and timely information via email and chat

Address customer concerns, troubleshoot problems, and provide effective solution

Coordinate with the relevant department to arrange reshipments or investigate delays in order fulfillment

Maintain a comprehensive knowledge of our products, policies, and procedures to provide accurate information to customers

Ensure customer satisfaction by going above and beyond to meet their needs and expectations

Keep detailed records of customer interactions, inquiries, and resolutions in our support ticketing system

Collaborate with the team to continuously improve customer support processes and strategies

OTHER SERVICES:
<8efe80624d780eba0c6493ec45140364>Email, Travel, Calendar and File Management
Data Entry
Social Media Outreach
Online Research
AI Testing
Quality Assurance
Shopify Support

Reliable
Trainable
Detail-oriented
Resourceful
Ability To Multitask
Well-organized
Fast learner
Self-starter

When you partner with me, You get the most efficient, effective & affordable service that business owners are looking for right now.

I have a positive and strong work-ethic, I am deeply passionate about learning new things and growing my skill sets, which is why I constantly seek out new development opportunities.