Current Employment Status:
Hired Part Time on Oct 29, 2024
Sarah
Airbnb Virtual Assistant | Vacation & Property Manager
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $7.00/hour ($616.00/month)
Bachelors degree
Last Active
January 2nd, 2025 (2 days ago)
Member Since
March 16th, 2021
Profile Description
I'm a professional seeking a role where I can use my knowledge in customer service and property management. I've worked directly at Airbnb as a case manager and as a property manager that has 18 - 400 listings. I've handled guest communications, listing optimization, onboarding of new properties, basic bookkeeping duties, and other admin tasks related to property management. I've been a Team Leader where I provided support to colleagues and handled various escalations.
Tools Handled:
- Hospitable, Guesty, Hostify, iGMS/AirGMS, Hostaway, OwnerRez
- Airbnb, Vrbo, TripAdvisor,
- Pricelabs, Wheelhouse
- TurnoverBnB and Breezeway
- Slack, WhatsApp,
- Intercom, Front App
- OpenPhone, Aircall, GVoice, RingCentral
- ClickUp, Google Workspace, Notion,
- Kajabi, Canva
- Buildium
- Safely
- RankBreeze
Work Experience:
- Listing Optimization and Creation
- Onboarding listings through PMS, which includes the complete process of onboarding a property via the software to ensure it goes live.
- Guest communication & Calendar management
- Opening cases and calling support
- Taking care of any billing issues, discounts, and payments
- I set up listings on platforms such as Airbnb, TripAdvisor, HomeAway,
- I take care of prices using smart pricing in PriceLabs and Airbnb
- Creating and Tracking Damage Claims
- Managing reservations
- Task Management
- Developing documentation and workflow processes in Google Docs and Notion
Basic Bookkeeping Duties:
-Tracking expenses and income on Buildium
- Responsible for performing bank reconciliations.
- Creating invoices for owner payouts, and cleaner services on Microsoft Excel/Google Spreadsheet
Thank you for taking the time to read my overview I look forward to working on your project!
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Marketing » Content Creation
Experience: Less than 6 months
Marketing » Content Creation » Social Media Content Creation
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bay, Laguna
- Tests Taken
- IQ
- Score: 125
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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