Roshie

Customer Service Senior Team Manager

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

October 10th, 2024 (2 days ago)

Member Since

March 15th, 2021

Profile Description

I have more than 10 years of experience in the Customer Service Industry. I started as a Customer Service Representative with multiple skillsets and earned my way up to becoming a Quality Analyst and Team Leader in a financial account. I have experience in answering queries through chat, email, and phone calls. I have handled complaint calls and emails for MasterCard.
I also have a background in technical support, financial services and sales.
I am passionate, detail-oriented and a decisive professional that works well under pressure. I am highly trainable, a fast learner, and can work with minimal supervision. I was promoted as a senior team manager in a recruitment account. 

Top Skills

Marketing » Telemarketing

Customer Support » Phone Support

Customer Support » Sales Support

Other Skills

Customer Support

Customer Support » Email Support

Office and Administration » Translation

Accounting » Investment Accounting » Strategic Planning

Accounting

Accounting » Bookkeeping

Marketing » Content Creation » Creative Writing

E-Commerce » Inventory Management » Quality Control

Professional Services » Management Services » Inventory Management

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Marketing » Classified Ads Marketing

Basic Information

Age
31
Gender
Female
Website
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Address
Taguig City, NCR
Tests Taken
IQ
Score:  135
DISC
Dominance: 47
Influence: 24
Steadiness: 17
Compliance: 11
English
C2(Advanced/Mastery)
Uploaded ID
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