Virtual Assistant / Admin Assistant / Customer Support

Successful partnership with remote business owners with a goal of contributing on the success of their businesses.

With excellent skills when it comes to data processing. Detailed oriented

I possess extensive experience in email support, encompassing tasks such as promptly responding to emails and proficiently managing email correspondence on behalf of clients.

I am a very goal oriented, problem solver customer service with more almost 8 yrs of experience. I am proactive. empathetic and with positive attitude who`s always willing to extend help and assistance.

I am capable of leading with a remarkable blend of vision, empathy, and decisiveness. I have strategic insight that guides the team towards ambitious goals while fostering an environment of collaboration and trust. I have empathetic approach which ensures that every member feels valued and understood, empowering them to contribute their best work. Decisiveness in making tough decisions, coupled with a willingness to listen and adapt, inspires confidence and propels us forward. Under my leadership, I make sure that the team not only achieve results but also cultivate a culture of excellence and growth.

As a quality assurance analyst, my primary responsibility entails ensuring that all processes, standard operating procedures (SOPs), and services provided meet the established standards of quality within the company. Additionally, I conduct thorough audits to ensure alignment with the company's overarching goals and standard processes and procedures.