John

Shopify VA | Customer Service | Ecommerce Store Manager

85 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

March 10th, 2021

Profile Description

SKILLS:

Shopify admin tasks (editing orders, processing refunds and cancellations, changing the stock level, sending invoices, adding sales to platforms and marking orders as paid manually)
Handling customers' emails and responding to their inquiries. Such as order updates, providing shipping details, sending links to create accounts, troubleshooting their logins, and processing discount codes and refunds.
In charge of updating orders with the supplier and associates/team, checking the level of stocks, providing the information needed to unshipped orders, and requesting a replacement.
Sorting out and creating labels for new emails.
Replying to customer reviews.
Dealing with disputes and chargebacks.
Managing Twitter & Pinterest accounts. (social media posting)

TOOLS:

Shopify
UpPromote
Slack
Tidio
Trustpilot
Paypal
Stripe
Gmail, Gsuite, Gdrive, and Google sheets
Pinterest<8efe80624d780eba0c6493ec45140364>Twitter

Basic Information

Age
30
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 47%
Influence: 5%
Steadiness: 14%
Compliance: 33%
English
C1(Advanced)
Government ID
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