Gillian
Customer Service Agent| VA | Data Entry
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
March 31st, 2025 (7 days ago)
Member Since
March 9th, 2021
Profile Description
I am dedicated to delivering excellent support to clients while maintaining a strong commitment to transparency and integrity.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
I help customers with technical issues they encounter, which has improved my interpersonal skills. I not only resolve their concerns but also provide empathy, patience, and value their time by addressing issues promptly. Additionally, I educate them about the product and more.
Customer Support » Phone Support » English Speaking
Experience: 10+ years
I am fluent in English, having been in the BPO industry where I regularly interacted with foreigners. English was also a significant part of my curriculum, and I previously worked as a Technical Support Representative, assisting students and instructors with their concerns.
Other Skills
Office and Administration » Microsoft Excel
Experience: Less than 6 months
I have basic knowledge of Excel, as I have been using it in my daily life for tasks such as tracking my expenses and income.
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
I manage emails by efficiently organizing, prioritizing, and responding to them to ensure effective communication and productivity. I create folders or labels to categorize emails and sort them based on their urgency and importance.
Customer Support » Chat Support
Experience: 1 - 2 years
During my time in the BPO industry, I gained experience in chat support, which included handling voice, email, and chat interactions.
Office and Administration » Transcription
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Consolacion, Cebu
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 31%
- Influence: 9%
- Steadiness: 26%
- Compliance: 34%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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