I am a dedicated and hardworking individual, who gives my best shot at every opportunity I grasp. I am flexible and adaptable to change, trainable, and open to improvement and development feedback. I am fully equipped with the skills needed to perform according to my client's expectations.
As a Customer Service Representative with Service Titan Experience in HVAC, plumbing, electrical and a Virtual Assistant, my day-to-day task was to assist customers by handling inquiries, complaints, and requests. Also doing data entry, spreadsheets update, and other admin tasks for my client. To be successful in this position, I was able to work in a fast-paced, dynamic environment and possess excellent time-management skills. I am detail-oriented, able to multitask, and willing to learn new tasks and processes quickly. My goal always is to assist clients with their issues and concerns related to our products and services, while ensuring their satisfaction is consistently met.
If you hire me, you will get many services at one time and an investment. I am available and willing to be trained anytime. Looking forward to working with you.
My skills:
*Organized
*Attention to Detail
*Great Communication
*Professional
*Independent
*Willing to take on daily challenges
*Excellent Written and Verbal Communication Skills
*Flexible
*Quick Learner
*Problem Solver
Essential Software Tools/Platform/Website I've used:
•MS Office
•Service Titan, Five9, Vonage, Dialpad, Fiverr, Ring Central,
*Google Suite/Workspace
*Google Calendar
*Calendly
*Google Drive
*Canva
*Zoom/Skype/GMeet/MS Teams
Willing to negotiate hourly rates dependent on business needs.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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