Customer Support Professional, Email Mgmt, Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Post-graduate degree (Masteral Education)

Last Active

September 22nd, 2024 (6 days ago)

Member Since

March 3rd, 2021

Profile Description

Dedicated and detail-oriented Customer Support Professional with 8+ years of
experience handling customer care management. Passionate about developing great customer relationships and enhancing consumer interaction. Excellent
competence in customer services via inbound and outbound calls, emails, and other modes of communication. Special interest in achieving the First Call Resolution of problem in providing excellent and competitive customer service support.

As a Customer Support Professional, I provide customer care management in all forms of communication services managing various work-arounds and different lines of businesses. I provide exceptional and globally competitive customer service experience while assisting resolution of problems. Receiving calls, making outgoing calls, and responding to email queries in a timely and precise manner is a way of life for me.

For the long years in the industry, I acquired a lot of customer service skills by addressing customer's needs and ensuring the best service experience. As customer service professional it involves several qualities to deliver the customer satisfaction like as a good team-player, good problem-solving character, taking ownership, and build empathy to customer by connecting with true personal sense. I am passionate about building strong customer relationship without jeopardizing the business side. Constantly exceeding
targets without putting the quality and quantity of productivity in peril.

I am flexible in every manner and capable of adapting to unforeseen changes in the name of providing the best consumer brand experience. Finally, in all I do, I am committed to serving with the highest standards of integrity. And that is non-negotiable.