Grace

Shopify Guru/Consultant

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Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Bachelors degree

Last Active

October 31st, 2024 (today)

Member Since

February 28th, 2021

Profile Description

* Receives inbound/outbound calls, chats and emails from merchants who needs help about their ecommerce website
* Assists merchants to customize and improve the design of their ecommerce website
* Discusses bills and invoices to merchants, submit disputes and process refund when applicable
* Performs technical troubleshooting and replication in order to diagnose errors that are visible on a merchant’s website
* Coordinates to the proper department for merchant and buyer issues related to risk, fraud or legal
* As a team POC, responsible to update sheets and trackers of the team’s performance
* As team POC, responsible to facilitate huddles, conducts refresher courses and trainings and updates to the team

Top Skills

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Personal Assistant

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Basic Information

Age
38
Gender
Female
Website
Sign Up with Pro Account to View
Address
General Trias, Cavite
Tests Taken
IQ
Score:  122
DISC
Dominance: 17
Influence: 7
Steadiness: 42
Compliance: 34
English
C1(Advanced)
Uploaded ID
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