* Receives inbound/outbound calls, chats and
* Assists merchants to customize and improve the design of their ecommerce website
* Discusses bills and invoices to merchants, submit disputes and process refund when applicable
* Performs technical troubleshooting and replication in order to diagnose errors that are visible on a merchant’s website
* Coordinates to the proper department for merchant and buyer issues related to risk, fraud or legal
* As a team POC, responsible to update sheets and trackers of the team’s performance
* As team POC, responsible to facilitate huddles, conducts refresher courses and trainings and updates to the team
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.