I have been in the BPO industry for roughly seven years with extensive experience in Telemarketing and Customer Service. Additionally, I possess three years of hands-on experience as a Virtual Assistant. I have developed specialized skills in various areas such as Cold Calling, Business to Business Appointment Setting, and addressing Technical concerns. Proficiently handling customer service across Sales domains.
Exceeding client goals and expectations is always a top priority, and I am always looking for the company's best interest. I have a strong work ethic. I am optimistic, creative, adaptable to change, innovative, and prepared to go above and beyond what is required to ensure my employer always stays one step ahead of its competitors.
I am confident that my well-rounded skill set, industry knowledge, and dedication to delivering exceptional customer service will make a positive impact on your organization. What makes me unique is, I am willing to learn anything to be productive in achieving company goals. I look forward to the opportunity to contribute to your success.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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