Rowenna

Hotelier | Property Management| Customer Service

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

December 25th, 2024 (today)

Member Since

February 25th, 2021

Profile Description

Several years of extensive experience in Guest Services and Food & Beverage Upgrade to see actual infomonstrated skills in managing a team of up to 15 employees, providing support to customers/guests, building rapport and trust with customers and other stakeholders. Maintained and achieved set targets/goals that were set for me and my team on a monthly and annual basis while meeting operational targets. Adept at resolving escalated issues through research and evaluation; able to handle diverse customer concerns and complaints effectively using tact & sincerity to find common ground and achieve positive outcomes. Currently having experience in a remote setup working in a project management environment for more than a year now.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Data Entry

Office and Administration » Email Management

Basic Information

Age
45
Gender
Female
Website
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Address
Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 36%
Influence: 6%
Steadiness: 25%
Compliance: 33%
English
C2(Advanced/Mastery)
Government ID
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