Current Employment Status:
Hired Full Time on Jan 11, 2025

Mae

Data Entry |Chat & Email Expert for 4 years|Customer Service

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 5th, 2025 (2 days ago)

Member Since

February 21st, 2021

Profile Description

I have 4 years worth of experience in a BPO setting making me competent, loyal, hardworking employee with the ability to achieve tasks when working alone or as part of a team. I am also willing to learn new skills and have many existing ones to offer.

Top Skills

Experience: 1 - 2 years

I provided email support for a financial account, assisted customers with access issues, security concerns, and account verification. My role involved troubleshooting login difficulties, guiding users through security protocols, and ensuring compliance with financial regulations. I have also provided email support for a job platform, addressing user inquiries related to account management, job postings, and platform navigation.

Experience: 2 - 5 years

I’ve handled chat support for a job platform, helping users with account issues, job availabilities, and general platform navigation. I managed up to four conversations at once, handling over 100 chats a day—so I know how to think on my feet while keeping responses clear and helpful.

Experience: 6 months - 1 year

Other Skills

Experience: 6 months - 1 year

I handled both inbound and outbound calls, making over a hundred calls a day. On the outbound side, I reached out to customers for follow-ups, updates, and support. On the inbound side, I assisted clients with their requests, answered questions, and helped resolve issues. Whether making or receiving calls, I focused on clear communication, efficiency, and providing a helpful experience for every customer.

Basic Information

Age
32
Gender
Female
Website
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Address
Baclayon, Bohol
Tests Taken
IQ
Score:  127
DISC
Dominance: 8
Influence: 7
Steadiness: 50
Compliance: 35
English
C2(Advanced/Mastery)
Government ID
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