In my 10 years of working in hotels, airlines, restaurants, retail, and a BPO company, I have developed strong customer service and interpersonal skills. I am adept at handling inquiries from agents, co-loaders, flight controllers, and guests, and I communicate effectively with colleagues and guests. I am a team player and can work independently without direct supervision. I can remain calm and professional in stressful situations. My experiences have helped me develop creativity, flexibility, and problem-solving skills. I am knowledgeable about Sabre GDS, e-booking, Q-messages, Opera system, and Respak system. While my administrative and technical skills may not be as strong due to being unemployed for couple of years, I am continuously learning and improving.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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