Client Relationship Management: Ability to maintain and nurture strong relationships with partners to ensure long-term success.
Customer Success: Experience in driving product adoption, solving partner challenges, and increasing partner satisfaction.
Project Management: Skills in managing partner implementation processes and ensuring on-time delivery of customized solutions.
Communication and Negotiation: Fluent in both verbal and written communication skills, adept at managing expectations and resolving conflicts.
Technical Understanding: Familiarity with platform features, API documentation, and customization processes for partners.
Sales and Growth Strategies: Capable of identifying opportunities for upselling, cross-selling, or expanding partner services.
Experience: 2 - 5 years
Clear, empathetic, and professional verbal and written communication with customers. Ability to quickly assess issues, provide solutions, and think critically under pressure. Handling customer frustrations with understanding and a calm demeanor. Familiarity with support tools, software, and the company’s products or services. Fully understanding the customer's concerns before responding to ensure their needs are accurately addressed.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.