Communication: receiving incoming calls, outgoing calls and
Problem Solving: resolving different types of escalations from customers via call, through the Better Business Bureau or from the Attorney General Office
Leadership: managing the team, task delegation and coaching agents with opportunities
Computer (Microsoft tools): especially excel to send reports to clients
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.