I've been with the BPO industry for 3 years. I handled several accounts, mostly from US. I've been a Subject Matter Expert for a travel account. And I've been a Tier 2 agent for Postpaid Mobile Service. I also a have an experience on Appointment Setting.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.