Queenie
Medical Virtual Assistant | Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.12/hour ($901.12/month)
Bachelors degree
Last Active
January 23rd, 2025 (5 days ago)
Member Since
February 15th, 2021
Profile Description
I have a total of 2 years and 7 months background as a customer service/technical support and 1.2 years experience in UnitedHealthcare, a medical insurance in USA. I worked as:
- a Technical Support in United Healthcare
- a Benefit Advocate who handles Key Accounts, Prime, Level-funded, Oxford, Medicaid and Medicare plans under UnitedHealthcare
- Help the customer to their log in and registration issues
- Explain medical claims, balance billing, Health Flexible Spending Account to the customers and verify their benefits plan
- Called in-network hospital/clinics on behalf of customer to set-up an appointment and pharmacies for medication refill
- Assisted providers/doctors for member claims information
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- IQ
- Score: 102
- DISC
- Dominance: 34
- Influence: 27
- Steadiness: 14
- Compliance: 26
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.