Highly motivated and detail-oriented professional with more than 2 years of experience in the Business Process Outsourcing industry. Skilled in customer service, technical support, administrative tasks, and time management. Seeking to leverage my skills in communication, organization, and problem-solving to excel as a Virtual Assistant and provide exceptional support to clients.
Experience: 2 - 5 years
Giving full attention to the customer/client, reflect and paraphrasing to confirm understanding, acknowledging emotions, avoiding interruptions and providing feedback.
Experience: 2 - 5 years
Setting a goal, dividing task to avoid overwhelm and I prioritize to complete the urgent task.
Experience: 2 - 5 years
Creating tickets, Process Order entry, creating customers profile, track interaction, track customers issue, follow troubleshooting guide, process payment, and track orders.
Experience: 2 - 5 years
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