With over 15 years of comprehensive experience in the Business Process Outsourcing (BPO) industry, I have developed a strong track record of successfully managing both inbound and outbound calls across a diverse range of international accounts, including the US, Australia, Canada, and Asia. My background includes handling customer service, sales, technical support, and account management for high-profile clients in various sectors.For the past seven years, I have held a support role, where I focused on providing strategic oversight, troubleshooting, and assisting frontline teams to meet service excellence standards. My experience spans diverse industries, enabling me to effectively communicate and resolve client concerns, manage high-volume call environments, and deliver top-tier support while ensuring customer satisfaction.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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