E-commerce/ Product Listing Specialist

I have significant experience managing and optimizing an Amazon store through Amazon Seller Central. I created detailed product listings with compelling titles, bullet points, and descriptions, ensuring they are keyword-rich and optimized for Amazon’s search algorithm (A9). Additionally, I added high-quality images and videos to enhance the visual appeal of product listings. My work involved conducting thorough keyword research using tools like Helium 10 to identify high-traffic and relevant keywords, which were strategically integrated into product listings to improve visibility and search rankings. I continuously monitored keyword performance and adjusted listings as needed to maintain high search rankings and drive organic traffic. In terms of inventory and pricing management, I ensured products were always in stock by utilizing Amazon’s Inventory Performance Index (IPI) to optimize stock levels and storage fees, and implemented dynamic pricing strategies using tools like RepricerExpress to remain competitive while maintaining profitability, regularly updating prices based on market trends and competitor analysis. Performance monitoring and analytics were also key components of my role; I used Amazon Seller Central’s analytics and reporting tools to track sales performance, conversion rates, and customer feedback, generating reports to identify trends and areas for improvement.

Product Listing Management: I created detailed product listings by adding high-quality images, writing compelling descriptions, and specifying key features through bullet points. I used the bulk import/export feature to manage large volumes of products efficiently. This involved uploading CSV files containing product information, which saved significant time and ensured consistency across listings. Inventory and Price Updates: Regularly updated product prices and stock levels to reflect current availability and promotional discounts. This involved both manual adjustments and automated updates using third-party apps. Implemented inventory tracking to ensure that stock levels were accurately monitored, avoiding stockouts and over-selling.

I have considerable experience utilizing Excel functions and formulas to analyze large datasets, enabling data-driven decision-making. I am adept at creating pivot tables and charts to summarize data and present findings in a clear and visually appealing manner. My skills in using conditional formatting help highlight key data points and trends, ensuring important information stands out. I have a strong background in cleaning and organizing raw data to ensure accuracy and consistency, and I use data validation and drop-down lists to maintain data integrity and simplify data entry processes. Additionally, I am proficient in using text functions such as CONCATENATE, TEXTJOIN, and TRIM to manipulate and clean text data effectively.

I can provide valuable assistance with A+ content, as it is more effective than plain text descriptions. Images engage potential customers more quickly than text alone.. I also know how to create storefronts for those just starting their business.

With 5 years in customer chat support, I've handled a large volume of chats daily, resolving customer questions quickly and keeping satisfaction high. My main skills include: • Keeping a customer satisfaction score of 95% or higher by listening closely and solving issues on the spot. • Using tools like Shopify and Seller Center to track chats and log details. • Training new team members and sharing tips to improve team performance. I'm skilled at staying calm under pressure, solving problems efficiently, and ensuring customers leave each chat satisfied.|

I have frequently used Helium 10 to optimize and manage my Amazon listings effectively. Here’s a detailed look at my experience with the various tools within Helium 10: I regularly use the Listing Analyzer to evaluate the overall health of my Amazon product listings. The tool provides a comprehensive health score based on various factors such as keyword optimization, image quality, and compliance with Amazon’s guidelines. This score helps identify areas of improvement and ensures that the listings are fully optimized to perform well in Amazon’s search algorithm. The Listing Analyzer also provides insights into the effectiveness of the keywords used in the product listings, evaluating whether the listings are ranking for the most relevant and high-traffic keywords. I use these insights to refine the keyword strategy, incorporating additional keywords identified by the tool and optimizing existing ones to improve search visibility and drive organic traffic. Additionally, the Xray Chrome extension has been essential for analyzing competitors’ sales data, revenue estimates, and review counts. By understanding the competitive landscape, I was able to strategize better and position my products more effectively.