Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Bachelors degree
Last Active
November 6th, 2024 (10 days ago)
Member Since
February 10th, 2021
Profile Description
IT Support| Remote Troubleshooting | CSR | TSR | Data/Email Management
I am an accomplished IT Support Supervisor, who possesses a proven track record in effectively resolving intricate technical challenges while delivering outstanding customer service.
I demonstrated exceptional leadership by successfully managing a team of IT support specialists, overseeing support ticket prioritization and monitoring, as well as establishing and upholding comprehensive IT support documentation.
With a combination of technical expertise and strong customer service aptitude, I also excel in conveying complex technical information to non-technical individuals and delivering practical solutions to various technical issues.
Skills
Hardware/Software Troubleshooting
KPI / Data Management
Remote Support
Customer Service / Tech Support
Basic Programming (HTML, CSS, WordPress, SQL, Phyton)
Data Entry
Basic Graphic Design
CRM Automation and Integration
Ticket Support Admin
VOIP Implementation and Management
Google Workspace Apps
Microsoft Office Apps
Trello | Zoho| Zendesk | Fresh Desk|Shopify |Webgility |Slack |Mattermost
CRM Tools (
WordPress
Remote Tools (RemotePC, AnyDesk, ConnectWise)
Top Skills
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- IMUS, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 39%
- Influence: 30%
- Steadiness: 25%
- Compliance: 7%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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