Overview
Looking for full-time work (8 hours/day)
at $4.55/hour ($799.99/month)
Bachelors degree
Last Active
September 20th, 2024 (51 days ago)
Member Since
February 9th, 2021
Profile Description
Dedicated customer service professional with 10 months of experience and 11 months of working as a Virtual Assistant, seeking a role or a new one that befits the experiences I had. Knowledgeable with CRM tools such as Zendesk and Salesforce, and dedicated to providing superior customer service and addressing inquiries.
Top Skills
Customer Support
Experience: 6 months - 1 year
Was working on a Financial account that was responsible for receiving calls and answering emails in regards with customer's concerns and inquiries about their money transfers worldwide.
Customer Support » Email Support
Experience: 1 - 2 years
Has an experience for sending email when I was working as a customer service associate on a financial account in regards with the customer's money transfers worldwide. Also, as a virtual assistant with an international client, I was also responsible for sending emails in regards with the current status of the projects that was pulled out from the system, problems that are needed to be addressed about continuing the project; those were sent to Account and Project managers.
Customer Support » Phone Support » English Speaking
Experience: 1 - 2 years
Was working for 10 months as a Customer service representative and had a prior/recent experience working as a virtual assistant. All of the said experiences are international clients, most specifically they are located on the United States. Had a experience handling both calling and sending emails through tools such as Zendesk and Salesforce.
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 1 - 2 years
Office and Administration » Translation
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City
- Tests Taken
- DISC
- Dominance: 27%
- Influence: 35%
- Steadiness: 17%
- Compliance: 21%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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