Lead Generation Specialist, Virtual Assistant, Chat Support

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

November 30th, 2024 (3 days ago)

Member Since

February 3rd, 2021

Profile Description

Hello there!

Welcome to my profile. My name is Maria. I'm your Top-rated Virtual Assistant, who does:
• Lead Generation Specialist
    Web Research, Google Sheets
• Social Media Marketing and Management
  ??Facebook, Instagram, and LinkedIn
• Customer Service
    Chat, Email, Calls, Administrative Tasks

I'm an experienced lead generation professional who is focused on researching and entering contact information into a spreadsheet. Skilled in Microsoft Word, Microsoft Excel, computer literacy, Google Drive, Google Docs, Google Spreadsheets, decision-making, time management, handling multiple priorities, and knowledge of social media platforms. I am strongly focused and have the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines.


Customer Service Experience
•  Team Leader
•  Admin
•  Chat Support
• ??Email Support
•  Service Fulfilment
• Retention Officer
• Inbound / Outbound Calls

I have almost nine years of experience working in a call center. I've been a team leader, admin, escalation officer, point of contact, inbound and outbound customer specialist, and social media support. With years of experience, I developed and enhanced my skills in terms of sales and customer service. I can provide chat, email, admin, social media management, and appointment setting. I am accomplished and ambitious, loyal and hard-working, and have a strong commitment to delivering top-quality customer experiences. I've been a noteworthy Universalist agent, administrator, social media supporter, and leader. You may know me from my work as the team leader, but I can also be credited with contributions to quality and training. I look forward to working with you and helping streamline your tasks to improve your business productivity. Thank you!

Cheers,
Maria