Arwena

Customer Support Representative

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

December 30th, 2024 (3 days ago)

Member Since

February 1st, 2021

Profile Description

Experienced Customer Service Representative with a proven track record of managing diverse customer interactions across SMS, email, social media, and phone communications.

Skilled in utilizing tools like Front and CRM systems to ensure timely, accurate, and professional responses.

Proficient in handling inbound calls, conducting outbound callbacks, and delivering comprehensive support to enhance customer satisfaction and loyalty.

Demonstrates exceptional problem-solving abilities and a commitment to resolving issues efficiently.

With additional experience in lead generation, technical support, and customer success, I bring a versatile skill set and a passion for delivering high-quality service in fast-paced, dynamic environments.

Top Skills

Experience: 2 - 5 years

Effectively communicate with clients, address inquiries, and resolve issues promptly and courteously.

Experience: Less than 6 months

Experience: 1 - 2 years

Identify and pursue new business opportunities, utilizing targeted strategies to expand client base and drive revenue growth.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
Iba, Zambales
Tests Taken
IQ
Score:  105
DISC
Dominance: 38%
Influence: 16%
Steadiness: 25%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
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