Experienced Customer Service Representative with a proven track record of managing diverse customer interactions across SMS,
Skilled in utilizing tools like Front and CRM systems to ensure timely, accurate, and professional responses.
Proficient in handling inbound calls, conducting outbound callbacks, and delivering comprehensive support to enhance customer satisfaction and loyalty.
Demonstrates exceptional problem-solving abilities and a commitment to resolving issues efficiently.
With additional experience in lead generation, technical support, and customer success, I bring a versatile skill set and a passion for delivering high-quality service in fast-paced, dynamic environments.
Experience: 2 - 5 years
Effectively communicate with clients, address inquiries, and resolve issues promptly and courteously.
Experience: Less than 6 months
Experience: 1 - 2 years
Identify and pursue new business opportunities, utilizing targeted strategies to expand client base and drive revenue growth.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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