1.) Customer Service on Orders - Respond to Amazon customers within 24hrs2.) Inventory Reconciliation - Lost and Damage units need to be reimbursed.3.) Negative Feedback and Customer Review - removing negative feedback and customer review on the account.4.) FBA Shipment - create shipment, shipment update (track) and missing units (reconciliation)5.) Removal Order - file reimbursements for orders that were returned differently or missing items.6.) Manage Listing and optimization - basic seo, update search terms using h10, delete-relist to fix Stranded Inventory, merge asins, update category by following the browse tree guide7.) Feedfile Manager - update/delete/fullUpdate, create listings, create and fix variation listings via feed template8.) Create case - create and track cases for issues and concerns on the account
Experience: Less than 6 months
Hello, I am Angelica Marie O. Daan from Talisay City, Philippines. I previously worked as an Amazon Seller Support for 5 years and Virtual Assistant since 2020 (partime) for 8 months. I am skilled in M@, FBA, and Inbound Shipment (skilled 3 platforms). I possess all the skills and experience that you are looking for. I am confident that I am the best candidate for this job role. It is not just my background in the past projects, but also my people skills, which will be applicable in this position. My additional skills as a Virtual Assistant: 1.) Customer Service on Orders - Respond to Amazon customers within 24hrs. 2.) Inventory Reconciliation - Lost and Damage units need to be reimbursed. 3.) Feedback Removal - removing negative feedback on the account FBM/FBA 4.) FBA Shipment - create shipment, shipment update (track) and missing units (reconciliation). 5.) Removal Order - file reimbursements for orders that were returned differently or missing items. 6.) Listing Creation – Create/Convert, Optimization (search terms/keywords, enhance product title product description). 7.) Stranded/Suppress Listings – Investigate listing for potential hidden suppressions and fixing stranded inventories. 9.) Feed file Uploads - Update, partial update, delete and create variation 10.) Create Ads - Coupon, lightning deals, keywords targeting and product targeting. I am willing to learn more and go the extra mile to help you grow your business. Have a great day!
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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