As a highly organized and proactive Executive Assistant with over 3 years of experience in Customer Service, I am dedicated to enhancing operational efficiency and delivering exceptional client support. Currently at Athena, I am trained to manage complex schedules and travel arrangements, ensuring a seamless experience for every client. My expertise in calendar management and
Previously, as a Process Associate at Genpact Services, I resolved over 500 client issues monthly with a remarkable 95% resolution rate, demonstrating my commitment to outstanding customer service. My strong communication skills and problem-solving capabilities have been crucial in fostering positive client relationships and driving satisfaction.
With a Bachelor of Science in Accountancy and proficiency in a range of tools—including Microsoft Office and Google Suite—I bring a blend of technical skill and strategic thinking to every task. I thrive in dynamic environments and am passionate about supporting executives to achieve their goals while maintaining a harmonious work-life balance.
In addition to my professional expertise, I find inspiration in my personal passions, such as singing and cooking, which keep me motivated and creative.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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