Jobelle
Executive & Professional Customer Service Associate
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Associates degree
Last Active
November 4th, 2024 (yesterday)
Member Since
January 18th, 2021
Profile Description
Hello there!
With over 8 years of dedicated experience as a Virtual Assistant and Customer Support specialist, I bring a wealth of skills and a passion for learning to the table. I stay updated with the latest industry trends to ensure my work is always top-notch. My strong communication and persuasive abilities make me a pro at handling any customer or client situation.
Here's an overview of what I can do for you:
• Organized and manage your inbox
• Plan and schedule your appointments and manage your calendar efficiently
• Create SOPs and other essential documents for your company
• Help you with content creation ideas for platforms like Instagram, LinkedIn, and
• Book and coordinate your flight and hotel arrangements
• Deliver exceptional customer service through
• Keep you and your operations organized
• Maintain and update your database accurately
• Solve problems with a strategic mindset
• Plan and execute tasks seamlessly
• Conduct billing and monthly invoicing
• Take a load off your plate
I am also proficient in using Canva, Lightroom, Adobe, and other editing applications.
Why choose me? I'm more than just a freelancer; I'm a proactive and enthusiastic professional committed to building strong client relationships and exceeding expectations. I'm known for my energy, organizational skills, and readiness to tackle any challenge that comes my way.
Let's collaborate and achieve amazing results together!
Top Skills
Customer Support
Experience: 5 - 10 years
Customer support skills are all about effective communication, empathy, and problem-solving. I focus on conveying information clearly and understanding where customers are coming from to build trust. Resolving issues efficiently is a priority, and patience helps me stay calm, even in challenging situations. Having in-depth product knowledge allows me to provide accurate solutions, and active listening ensures I fully grasp customer concerns. I also manage my time well to handle multiple inquiries and adapt my approach as needed to meet varying customer needs.
Customer Support » Email Support
Experience: 5 - 10 years
Providing customer service and technical assistance through email communication. It typically involves answering queries, resolving issues, and offering guidance to customers who reach out with problems or questions about products or services.
Office and Administration » Personal Assistant
Experience: 1 - 2 years
As a personal assistant, my role involves managing a variety of tasks to support and streamline daily activities. This includes scheduling appointments, handling correspondence, organizing meetings, and maintaining an organized calendar. I also assist with travel arrangements, manage projects, and ensure deadlines are met. My goal is to make life easier for those I support by anticipating needs, prioritizing tasks, and handling routine responsibilities efficiently. Strong organizational skills, attention to detail, and the ability to adapt to changing needs are key aspects of my role.
Other Skills
Customer Support » Sales Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Design » Graphic Design » Canva
Experience: 1 - 2 years
Design » Adobe » Photoshop
Design » Adobe » Illustrator
Customer Support » Phone Support
Experience: 5 - 10 years
Design » Adobe » Lightroom
Experience: 1 - 2 years
Office and Administration » Documentation
Experience: 2 - 5 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao Del Sur
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 21
- Influence: 31
- Steadiness: 28
- Compliance: 21
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
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