Skip Tracer/Data Scraper, Data Entry,Receptionist,Cold Callr

Overview

Looking for full-time work (8 hours/day)

at $10.06/hour ($1,770.56/month)

Bachelor of Science in Hotel and Restaurant Management

Last Active

November 21st, 2024 (yesterday)

Member Since

January 14th, 2021

Profile Description

I began my career in the BPO industry in February 2011 here in the Philippines. My client was based in the United States. I started as a Customer Service representative, then moved up to a telephone banker and eventually became a loan officer. Due to the pandemic, I had to end my BPO career and transitioned to freelancing because I liked the work-from-home opportunity.

In my previous role as a Virtual Receptionist, I worked across different industries like Healthcare, Cleaning, Transportation, Garage Door, Beauty Salons, Waste Management, and Remediation Services. My job was to represent clients as if I were part of their team, answering calls politely and following their greeting protocols. I handled inquiries and scheduled appointments smoothly using tools like Calendly, Google Calendar, Workiz, House Call Pro, and Jobber. I also made sure to follow up with leads through calls, texts, and emails, providing detailed summaries after each conversation.

I also worked as a Real Estate Cold Caller, reaching out to sellers interested in selling their properties. I followed up with those who showed interest before but didn't proceed, as well as those who never showed interest. I noted down important details to qualify leads, such as motivation, price, property details, and preferred dates and times for appointments.

As a Lead Generation Specialist, I focused on finding decision-makers' contact information through lead scraping and skip tracing. This involved using software to gather details from sources like social media and utility records, analyzing the data for potential leads, and organizing it into spreadsheets or CRM systems.

As a sales representative in a health insurance company, contacting warm and cold leads and assisting customers with service inquiries.

In social media outreach, I utilized platforms like Instagram, Facebook, and LinkedIn Sales Navigator to offer services, set up appointments, and close deals.
In my role as a Customer Service Representative in a telecommunications company in the USA, I helped customers troubleshoot issues with their phones, including data, text, and call problems. If issues persisted, I liaised with carriers for further assistance and initiated replacements if necessary. I also handled general inquiries.

Additionally, I worked as a telephone banker in a financial company in the United States, assisting customers with various banking tasks like account openings, balance inquiries, deposits, transfers, and closures, as well as addressing general inquiries.
My background also includes working as a Loan Officer with a U.S.-based loan company, managing the entire loan application process and ensuring smooth transactions for clients. I'm well-versed in dealing with USA clients, having worked in the US time zone since 2015.

If my experience fits what you're looking for, feel free to contact me using the details below:

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