Virtual Assistant | Graphic Designer |Technical Support

Creates visually appealing designs for branding, marketing, and digital content. Develops graphics for social media, websites, advertisements, and print materials using tools like Photoshop, Illustrator, and Canva. Ensures high-quality and engaging visuals that align with the client's brand identity and objectives.

Technical Support & Security Advisor Responsible for diagnosing and troubleshooting issues on phones, computers, and other WiFi-enabled devices. Provides expert guidance on cybersecurity best practices, network security, and device protection. Assists customers with software and hardware problems, connectivity issues, and system optimizations while ensuring data privacy and security compliance.

Provides administrative support by managing emails, scheduling appointments, data entry, and handling customer inquiries. Assists with research, document preparation, social media management, and other business tasks to improve productivity and efficiency. Ensures smooth day-to-day operations while maintaining confidentiality and professionalism.

Responsible for editing raw footage into polished videos for various platforms, including social media, websites, and marketing campaigns. Uses editing software like Adobe Premiere Pro, Final Cut Pro, or CapCut to trim, enhance, and add effects, sound, and transitions. Ensures high-quality, engaging content that aligns with client goals and branding.

Handles customer inquiries, resolves issues, and provides support through phone, email, or chat. Assists with product or service information, order processing, and troubleshooting while ensuring a positive customer experience. Maintains professionalism, empathy, and efficiency in every interaction.

Handles customer inquiries and provides assistance via email. Responds promptly to questions, resolves issues, and offers solutions in a clear and professional manner. Ensures customer satisfaction by addressing concerns, providing detailed information, and following up as needed to maintain positive relationships.

Responsible for identifying potential clients, explaining insurance policies, and recommending coverage based on customer needs. Builds strong client relationships, processes applications, and ensures customer satisfaction. Works towards sales targets while providing expert guidance on policy options, benefits, and claims assistance.