Janica

Customer Service Agent

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Bachelors degree in Tourism

Last Active

September 18th, 2024 (yesterday)

Member Since

January 11th, 2021

Profile Description

Hi, I am Upgrade to see actual info.
I am a young professional with 5 years of experience in airline industry.
I worked as a customer service agent with the two national flag carriers, here in Philippines and in Kuwait. I deal with passengers' inquiries and flight check-in, verify travel documents and visa, and handles customer complaints through face-to-face interaction and as well as in phone calls and emails.
If you are looking for a customer service specialist who is highly organized, detailed-oriented, flexible and a fast learner, I am pleased to help you in any way I can.
Feel free to message me or drop an email at Upgrade to see actual info

Top Skills

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Office and Administration » Data Entry

Basic Information

Age
29
Gender
Female
Website
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Address
Alaminos, Pangasinan
Tests Taken
IQ
Score:  120
DISC
Dominance: 21%
Influence: 14%
Steadiness: 37%
Compliance: 28%
English
C2(Advanced/Mastery)
Uploaded ID
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