Short Term Rentals VA/ Property Manager

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelor of Science in Information and Communication Technology

Last Active

November 30th, 2024 (yesterday)

Member Since

January 11th, 2021

Profile Description

As an upbeat professional for over 3 years experience as a Senior Support Ambassador with Airbnb company itself, I am confident in my ability to perform at your company. During my tenure as a Senior Support Ambassador in Escalations Department with Airbnb, my responsibilities for included calculating on how much would be the total amount that the guests will be paying if they will book for a reservation, providing details if they have inquiries to the host listing, provide information if they have questions with their reservation, provide host cancellation policy and many more. We also handle host inquiries included on becoming a Superhost status, reaching out to the guests if in need, assisting them with claims or damages, providing details if they have questions with their listings and many more.

Before, I've been working as a Customer Service Representative for 8 years, and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I'm accustomed to working on multiple projects simultaneously, and I can offer new ideas to help your company grow.

My experience as a Customer Service Representative has helped me improve my leadership skills, allowed me to gain organizational skills, and provide me extensive knowledge with handling difficult, and easy customers.