Arlene

Customer Service/ Operations Executive

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Overview

Looking for full-time work (7 hours/day)

at $5.00/hour ($770.00/month)

Associates degree

Last Active

April 4th, 2025 (3 days ago)

Member Since

May 13th, 2014

Profile Description

I have been working since 2008 related to Customer service, Directory assistance. financial account, telemarketing, customer retention and human resources with industries such as directions, phone book listings, loan assistance, telecommunications and e commerce.
I am proud to say that I am skilled and well knowledgeable on Customer handling, Customer satisfaction, handling a team and in Recruitment.
I also have basic knowledge and background on CRM, Freshdesk, eyebeam and LiveResponse.
I have been a Customer Service Representative, a Team Manager, a Trainer and a Business Development Manager. I have worked online and on an office based BPO companies. I was an Operations Executive for Marcandi Ltd. My tasks include handling phone calls (inbound and outbound retention), answering customers' queries through email and chat.
I can say that I am a fast learner with sense of leadership skills and capability to motivate and manage staff to accomplish great results.. I can do multitasking. I enUpgrade to see actual info working in a fast-paced environment and learning new processes. I can also say that I am a self-starter, highly organized individual able to work well with all levels in the organization.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Other Skills

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 125: DISC
Dominance: 47
Influence: 25
Steadiness: 23
Compliance: 6: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”