Handling support tickets is my forte. I have great knowledge in assisting clients through phone, chat and e-mail using Zendesk. My experience include answering product inquiries, order tracking/returns and processing web orders/replacement claims (via Shopify or Amazon FBA), data entry, and providing technical support.
I aim to always do it right the first time and I am a well-ordered individual. I have excellent English communication skills, both written and verbal. I am proficient in the use of technology and I know how to quickly figure things on my own. I am a team player, can work with less supervision and I am open to learn new ideas from different people.
Let's work together!
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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