Freight & Logistic VA| Truck Dispatching | Course Creator

- Provided comprehensive freight support, including truck dispatching, tracking, and tracing. - Managed customer communication through cold calling, chat support, and dispute resolution. - Handled quoting, booking, and appointment scheduling. - Maintained accurate data entry and record-keeping.

Here's what I can do for you: I can make your life easier by handling all the tasks that are time-consuming in freight, including sending quotes to shippers, dispatching trucks, searching for loads, booking, and tracking the shipment from pickup to delivery. I can ensure that I am detail-oriented when it comes to shipping information, so we won't experience any losses and can only bring margins to the company. Here are my several experiences in Freight Industry: LTL/ FTL Specialist • I have worked directly with our partner carriers such as Estes, UPS, FedEx, and many more. • Answer customers' emails and provide them with the information they need about their orders or the status of their shipments. • Assist with disputes when carriers bill us incorrectly. • Provide quotes to customers. • Book their loads and organize BOLs for the shipper and RCs for the carrier/driver. • Post loads on DAT One and negotiate rates with truckers. • Dispatch drivers on their way to pick up. • Schedule appointments using Amazon Carrier Central. Dry Van Truck Dispatcher - Assigning drivers to routes and loads. - Maintaining constant contact with drivers and providing instructions. - Planning efficient routes and coordinating multiple pickups and deliveries. - Tracking driver progress and ensuring adherence to schedules and safety regulations. - Responding quickly to issues such as delays, breakdowns, or adverse weather. -Addressing customer inquiries and maintaining positive relationships. - Maintaining accurate records of dispatch activities and compliance. - Ensuring drivers and vehicles comply with industry regulations and obtaining necessary permits. Tools I've used in the Freight Industry: - DAT One - Doft - Amazon Carrier Central - Freight Class Calculator - TMS - Class It - Google Maps - Public sites such as Estes, FedEx Volume, ArcBest, TForce, Holland, YRC - Freight Power Shipper - Amazon Relay - Wrag Time - Clear Lane - Coyote Go - Macropoint By hiring me, you'll receive a comprehensive range of services at a one-time investment. I'm equipped with a reliable internet connection, a well-set work station, and a backup generator for uninterrupted work.

Provided comprehensive freight support, including truck dispatching, tracking, and tracing. - Managed customer communication through cold calling, chat support, and dispute resolution. - Handled quoting, booking, and appointment scheduling. - Maintained accurate data entry and record-keeping.

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Online Course Expert - Course creation through Kajabi, Teachable, Systeme.io - Developed and launched a comprehensive online course from inception, driving enrolments through targeted Facebook and Instagram marketing campaigns utilizing Meta Business Suite. - Provided weekly coaching sessions and ongoing support to enrolled students, addressing their questions and concerns related to freight course programs. - Managed student access to online course materials via a secure learning management system.